All Path to Excellence Phase 2 reports which include feedback are housed in this section of the website.
Report 1: Path to Excellence staff survey
Staff survey – quantitative benchmarking survey to gather staff opinions on what they feel are the issues
Involvement
- Trust staff across all specialities
Dates
- Field work December 2017 – January 2018
- Report March 2018
Participants
- 710
Report 2: Patient experience review – national & local
- Patient experience review – national review and local interviews
- Desk review of nationally available insight (Emergency Department survey 2016) (Adult Inpatient survey 2016)
- Comments from NHS Choices
- Local facilitated interviews with patients
Involvement
Patients with lived experiences of:
- Emergency care
- Planned care and outpatients
- Emergency surgery
Dates
- Review and field work carried out in February 2018
- Report March 2018
Participants
- Emergency Department survey 2016 sample size 598
- Adult Inpatient survey 2016 sample size 1005
| Interview subject | South Tyneside | Sunderland |
|---|---|---|
| NHS Choices comments | 19 comments | 56 comments |
| Emergency care facilitated interviews | 19 interviews | 41 interviews |
| Planned care and out patients | 16 interviews | 19 interviews |
| Emergency surgery | 9 interviews | 22 interviews |
Emergency surgery
- Local facilitated in-depth interviews total number 126
- Total number of responses included in report: 1804
Report 3: Planned surgery and outpatient care July 2018
Planned surgery and outpatient care, and emergency care
- Two surveys targeting patients who had been in receipts of services in both hospitals – quantitative responses with some opportunity for qualitative responses
- Patient experience – direct/online surveys – 1000 patients from each area for each survey (4,000 in total) sampled as a demographic cross section of the population
- Provided with a free post envelope or option to complete online
Involvement
- Patients with lived experience of planned surgery and outpatient care
- Patients with lived experience of emergency care
Dates
- Field work during May to June 2018
- Report July 2018
Participants
- Planned surgery and outpatient care – 583
- Emergency care – 437
- Total respondents – 1,020
Report 4: Seeking staff views – Event summary report March 2018
- staff engagement workshops – March 2018
- Staff engagement workshops took place over three days to ask staff what they thought were the important issues around making improvements to services, hope and aspirations.
- The sessions were observed by members of the independent stakeholder panel including elected members, healthwatch and trust governors
Involvement
Staff working in specialities
- Clinical support services
- Surgery, theatre and critical care (including elective and specialist services)
- Medicine and emergency care
Date
- March 2018
Participants
- 198 staff participated across three events
Report 5: Staff engagement to apply hurdle criteria on long list of ideas – July 2018
Staff engagement workshops – July 2018
Staff engagement workshops took place over three days where staff carried out an evaluation appraisal of a long list of ideas against the hurdle criteria. To note this is part of the best practice pre-consultation process where technical experts apply criteria to help make a shorter working list of ideas. The sessions were observed by members of the independent stakeholder panel including elected members, healthwatch and trust governors
Involvement
Staff working in specialities:
- Clinical support services
- Surgery, theatre and critical care (including elective and specialist services)
- Medicine and emergency care
Date
- July 2018
Participants
- 200 participants
Report 6: Draft case for change engagement survey November 2018
- Draft case for change engagement survey November 2018
- Ten-week period of engagement in public areas to socialise the draft case for change and ask for views, taking the opportunity to ask people what they thought was important to them when receiving hospital care.
Involvement
- General public
Dates
- Field work during September, October 2018
- Report November 2018
Participants
- 1,030 engagements on the roadshows
Report 7: Public listening panel December 2018
Public listening panel December 2018
Involvement
- Invited stakeholders
Date
- December 2018
Participants
Organisations and interest groups presented evidence
- Broadcast live on Facebook with 1,700 views in total
- 35 shares
Report 8: Evaluation criteria setting validation report
Evaluation setting report including validation
Involvement
- Targeted stakeholders
Date
- December to March 2018
Participants
- Stakeholder events – 28
- Validation short survey – Staff – 133
- Validation in-depth survey Stakeholders – 7
- Prioritisation survey general public – 678
Report 9: Working Ideas Focus Group Report April 2019 Path to Excellence
Working ideas Focus Group Report
Involvement
Community and voluntary groups representing specific interests including:
- BME women
- Disability support
- Respiratory
- Diabetes
- Cardiology
- Cancer
- GPs & primary care
- Older people
Date
- April 2019
Participants
- 12 focus groups with a total 99 participants
Report 10: Updated case for change public awareness activity report May 2019
Updated case for change public awareness engagement activity (this paper).
Four-week period of engagement to socialise the draft case for change and ask for views, taking the opportunity to ask people what they thought was important to them when receiving hospital care.
Involvement
- Public
- Patients
- GPs
- Staff
Date
- May 2019
Participants
- 28 drops in road show events
- 160 staff took part in evaluation sessions
- 678 public completed validation engagement survey
- 99 participants focus groups
Report 11: Staff and Stakeholder Evaluation – Criteria Application feedback
Series of evaluation events to assess the working ideas against
Involvement
- Stakeholders
- Staff
Date
- June 2019
Participants
- 160 staff
- 39 Stakeholders
Report 12: Junior doctors report
Junior doctors engagement survey
Involvement
- Potential future staff
Date
- June 2019
Participants
- 25 Junior doctors
Report 13: Current and future use of emergency departments South Tyneside On Street Survey
On–Street Survey Bede, Biddick & All Saints, West Park and Whiteleas wards. Current and future use of emergency care.
Public listening Panel
Involvement
- Cross section of the population
Date
- June 2019
Participants
- 861
Report 14: Public Listening Panel
Public listening Panel
Involvement
- Cross section of the population
Date
- June 2019
Participants
Facebook Live video of the event generated 780 views, was shared 6 times and also gathered 17 comments.
Report 15: Equality focus group feedback
Involvement
- Focus groups with equality protected groups exploring what is most important to them when accessing hospital care and considering the working ideas
Date
- April 2020
Participants
- 20 groups in total with data monitoring information collected at 12 groups showing approximately 156 participants
Report 16: Restarting after COVID-19 – Path to Excellence situational analysis (Autumn 2020)
Involvement
- Situational analysis to inform the next steps for the programme after pausing in March 2020 in response to the COVID-19 Pandemic
Date
- Autumn 2020
Participants
- Members of the clinical service review group and programme management group
Report 17: Programme Reset Patient Insights Report
- An updated desk review of patient involvement in relation to how COVID-19 has impacted people’s use of hospital services
Date
- December 2020
Participants
- Over 150 reports were received from health bodies across the UK in relation to their involvement work