The story so far

Our clinical service review design teams, made up of over 100 staff from South Tyneside and Sunderland begin to regularly meet and discuss challenges.

Over 700 staff from both South Tyneside and Sunderland give their views.
Face-to-face interviews with over 120 patients.

Almost 200 staff from both South Tyneside and Sunderland join a series of engagement sessions.

Further staff involvement sessions attended by over 200 staff from both South Tyneside and Sunderland.
Over 1,000 patients share their views.

First clinical due diligence event.
Launch of first edition of Draft Case for Change.

Launch of widespread ‘Join our Journey’ public involvement activity.

Second clinical due diligence event.
Stakeholder workshops.

Public listening panel event

‘Working list’ of ideas shared widely in the updated Draft Case for Change document.

Over 160 hospital staff participate in ‘working ideas’ evaluation workshops.
Public awareness activity and 28 drop-in events supported by Healthwatch volunteers engaging with over 1660 people.
Over 600 people complete ‘working ideas’ evaluation survey.
Digital engagement records over 2450 interactions with people responding to content, such as likes, comments, shares or retweets.

‘Working ideas’ reviewed in focus groups involving 99 people with long term conditions and/or protected characteristics.
Primary care engagement sessions involving over 400 GPs.
Stakeholder workshops apply evaluation criteria to ‘working ideas’.

Survey of doctors in training.
Street survey of 861 South Tyneside residents living close to Gateshead about their current and future use of emergency departments.

Second public listening panel event.

Launch of further ‘Join our Journey’ public engagement activity including parts of Durham population.
Over 15,900 respondents involved so far.

Public awareness engagement takes place as part of Autumn 2019 roadshow and includes more than 28 events, supported by volunteers from Healthwatch, to raise awareness of phase two of Path to Excellence.
A total of 955 responses gathered at events, vital information which has been fed back to clinical staff working on the programme.
Over 461 information leaflets, booklets, info cards were also distributed during roadshows.

Working together with an established network of community and voluntary organisations representing vulnerable or hard to reach and protected groups or patient groups to deliver over 21 focus groups and one to one interview sessions involving over 168 people.
More than 276 people have engaged in phase two equality focus group sessions since April 2019 up to March 2020.
All feedback will be analysed and fed into the programme to inform the decision-making process as to what will be proposed for consultation.

More than 1,600 detailed surveys were sent out to patients in the East and North Durham areas who have experienced either emergency care or planned care at Sunderland Royal Hospital with a return date of mid-February 2020.
A total of 274 surveys were returned by patients with 269 individual responses, the feedback from which will be analysed and inform decisions as part of Phase 2 of the programme.

Total of 399 comments left on Path to Excellence Facebook page from June 2019 onwards.
Over 17,690 respondents involved so far.