What was the survey about?
We are reviewing how health services across South Tyneside and Sunderland can be improved and would like to understand what is important to you when accessing these services.
This was a survey about your experiences of planned surgery and outpatient care at South Tyneside and Sunderland NHS Foundation Trust following a visit to Sunderland Royal Hospital.
Who should have completed the survey?
The survey should have been completed by patients living in the East and North Durham areas who may have experienced planned surgery or outpatient care in Sunderland in the last two years. For example, this includes all patients who have attended hospital for:
• a planned outpatient appointment
• a planned diagnostic test, scan or other procedure including endoscopy
• a pre-operative assessment
• a planned operation or other surgical procedure
• planned ongoing care for a long-term condition, for example chemotherapy, physiotherapy.
This survey closed at midnight on Wednesday 12 February, 2020.
Patients living in areas such as South Tyneside and Sunderland have already had the opportunity to complete the survey in Spring 2018, the findings of which can be read below:
How to contact us
If you have any concerns or would like to share your experience of NHS Emergency Care Services, please contact:
Healthwatch County Durham on 0800 3047039 or email@example.com
Healthwatch South Tyneside on 0191 489 7952 or email firstname.lastname@example.org
Healthwatch Sunderland on 0191 514 7145 or email email@example.com
Thank you for taking the time to complete this survey.
Information: If you require this survey in another format such as large print, easy-read, braille, audio, or a different language please contact the Path to Excellence team on 0191 374 4242 or email firstname.lastname@example.org.
Please be aware that if you do require assistance, calls will be strictly confidential and you should be assured that you can be frank and feel free to make any comments you wish.