During the decision-making meeting the governing bodies of South Tyneside and Sunderland CCGs formally endorsed the communications and engagement activity undertaken for the consultation process for phase 1 of the Path to Excellence programme.
Consultation Quality Assurance Process
A report was published to provide the governing bodies of NHS South Tyneside CCG and NHS Sunderland CCG with an assurance of the communications and engagement strategy delivery for the consultation process.
The report sets out the NHS legal and policy context for significant service change in relation to public consultation and engagement, and the strategies, governance and subsequent activities that have been undertaken in order to ensure a robust process for the Path to Excellence consultation in line with this context.
The report demonstrates:
- How adjustments to the consultation process were made, in line with consultations being a continuous dynamic dialogue and a self-correcting process
- How targeted stakeholder engagement was conducted, in particular in relation to statutory duties to consult with overview and scrutiny committees
- How equality analysis and equality monitoring were conducted in relation to consultation and the activities carried out in order to ensure groups with protected characteristics have been involved in the process
- How learning from the consultation process will be carried forward and built upon in order to enhance future phases of significant service change
In addition, the Consultation Institute undertook an independent quality assurance review of the process. At the mid-term position in August 2017, the Consultation Institute review concluded that the Path to Excellence consultation process was on track for a ‘best practice’ certification.
Feedback from the Consultation Institute has stated that it was satisfied the partnership had addressed areas highlighted in the pre-consultation review such as governance, engagement with MPs, equality analysis for consultation activity, website refinement, plans for wider staff and clinical engagement and travel and transport impact.
At the pre-decision making position, the Consultation Institute verbally confirmed a final ‘best practice’ certification would be pending subject to how the final decision-making is concluded. A copy of the Consultation Institute mid-term review quality assurance feedback is included at appendices 8a, 8b and 8c.
Read the Phase 1 Path to Excellence Consultation Assurance Report here.